Question 1

How many hours does an end of tenancy clean take?

Accepted Answer

To ensure passing strict inventory clerk inspections and protect against cleaning-related deductions, our end of tenancy cleans require a minimum of 10 total cleaner-hours (even for a 1-bedroom flat). To minimise disruption and hand your property back fast, we deploy coordinated teams using a person-hour calculation: for example, a 10 cleaner-hour booking is completed by a team of 2 professionals in just 5 hours (or 3 cleaners in ~3.5 hours). Larger 3–4+ bedroom properties or heavily soiled homes (14–24+ cleaner-hours) are completed swiftly by dedicated teams of 2, 3, 4 or more professionals depending on the size and condition of the property.

Question 2

Will your end of tenancy clean pass an inventory check?

Accepted Answer

Yes! Our checklist is built strictly around professional estate agent and inventory clerk standards. While overall deposit return is determined by your letting agency or landlord and may involve non-cleaning factors (such as property repairs, maintenance or rent), we 100% guarantee the cleaning standard. If your inventory clerk flags any missed cleaning point within 72 hours, our team returns to reclean it free of charge.

Question 3

Do you clean ovens and extractor fans?

Accepted Answer

Yes. Professional oven, hob and extractor fan treatment is a core part of our end of tenancy service, including degreasing and interior cleaning.

Question 4

How far in advance should I book?

Accepted Answer

We recommend booking at least one week before your move-out date, especially at busy periods. Contact us early to secure your preferred slot.

Question 5

Does end of tenancy cleaning include professional carpet cleaning?

Accepted Answer

No, carpet cleaning is a specialized extra service and is quoted separately. Our standard end of tenancy clean includes thorough vacuuming of all carpeted rooms and mopping of hard floors. If you require deep hot water extraction (steam cleaning) to eliminate stubborn stains, pet odours, or satisfy strict tenancy check-in inventory comparisons, a dedicated carpet technician team is dispatched with commercial extraction machinery. Because carpet cleaning is priced per room/item rather than by the hour, you will receive two separate, transparent quotes for complete clarity.

Question 6

Why is carpet cleaning quoted separately from the tenancy clean?

Accepted Answer

Carpet cleaning requires heavy commercial hot water extraction machinery, high-pressure wands, specialized spot treatments, and fabric technician training that differ entirely from general housekeeping and tenancy deep cleaning. Providing two separate quotes gives you complete pricing transparency (hourly tenancy deep clean + fixed itemised room pricing for carpets) and ensures the two specialized teams are coordinated in the correct sequence.

Question 7

When is payment due, and is a deposit required for end of tenancy?

Accepted Answer

In general, payments are made after the service is completed. For End of Tenancy cleaning, depending on the property size and the number of cleaners allocated to the booking, we request a 50% deposit prior to executing the job, with the remaining balance due upon completion. We accept secure bank transfer and cash only, and provide an itemised invoice for every clean.

End of Tenancy Cleaning

What's included

Estimate Your End of Tenancy Cleaning

Adding Carpet Cleaning? Include it in the calculator above

Real results from recent jobs

Oven & Racks Deep Degreasing

Frequently Asked Questions

Inventory-standard end of tenancy cleaning in Kingston & Surrey

72-Hour re-clean guarantee & checkout protection

Flexible booking, team dispatch & key handling

Optional carpet steam extraction (separate transparent quote)

Areas We Serve

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